Terms and Conditions

Terms
and Conditions

These terms govern access to Synra's website, technical materials, sandbox access, and related digital services.

Editorial Summary

These Terms and Conditions govern your access to and use of https://synra.in and any related website pages, content, forms, communications, demos, documentation, sandbox access, APIs, and related digital materials made available by Synra. By using the website, you agree to these Terms. If you do not agree, you should not use the website.

Document Snapshot
Agreement
Use of the website implies acceptance
Scope
Website, APIs, demos, docs, and related materials
Contact
info@synra.in
Effective May 1, 2026Reviewed May 1, 2026
Scope

Public website use and limited pre-commercial access to technical materials

At a Glance
01Use the website only for lawful business, informational, and evaluation purposes.
02Protect credentials and do not attempt unauthorized access or disruption.
03Commercial services are governed by separate contracts and written agreements.
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01 Introduction and Acceptance

These Terms and Conditions apply to your use of Synra's public website, related pages, forms, communications, demos, documentation, sandbox access, APIs, and related digital materials. If you use the website, you agree to these Terms.

If you do not agree, you should not use the website or related materials.

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02 Eligibility

You may use the website only if you are legally capable of entering into a binding agreement under applicable law. If you access the website on behalf of an organization, you represent that you have authority to bind that organization.

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03 Permitted Use

You may use the website solely for lawful business, informational, and evaluation purposes. You agree not to violate any applicable law, regulation, or third-party right, and you must not attempt unauthorized access to the website, platform, APIs, documentation, systems, dashboards, credentials, or networks.

  • Disrupt, overload, damage, scan, probe, or interfere with website availability, integrity, or security.
  • Upload malware, malicious code, scripts, bots, or harmful automation.
  • Scrape, crawl, mirror, frame, or systematically extract content or data unless expressly authorized.
  • Misrepresent your identity, affiliation, regulatory status, or intended use case.
  • Use the website or related materials to develop a competing service by unauthorized means.
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04 Enterprise Services

Any enterprise services offered by Synra, including commercial platform access, integrations, APIs, payment switching, fraud monitoring, banking infrastructure, onboarding, implementation, or support, are governed by separate contracts such as an MSA, SOW, order form, API terms, DPA, implementation plan, or partner agreement.

The public website does not by itself create a binding obligation for Synra to provide any regulated, operational, or production service.

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05 Acceptable API Use

If Synra grants you access to any API, sandbox, test environment, credentials, or technical documentation, you must not share credentials with unauthorized persons, exceed permitted rate limits, or attempt stress testing without written approval.

  • Reverse engineer non-public endpoints, authentication flows, schemas, or security controls.
  • Use the API or sandbox for unlawful, deceptive, abusive, or competitive intelligence purposes.
  • Attempt to bypass monitoring, throttling, logging, access controls, or environment restrictions.

Synra may suspend or revoke technical access at any time to protect platform stability, security, compliance, or other users.

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06 No Financial or Legal Advice

The website content is for general informational purposes only and does not constitute legal, financial, compliance, tax, investment, or regulatory advice.

Any service commitment must be expressly confirmed in writing by Synra.

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07 Availability

We may modify, withdraw, suspend, or restrict the website or any part of it at any time.

We do not guarantee uninterrupted availability, accuracy, fitness for a particular purpose, or error-free operation.

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08 Intellectual Property

All content, software, branding, trademarks, logos, layouts, text, graphics, technical materials, and other website elements are owned by or licensed to Synra and protected under applicable intellectual property laws.

No rights are granted except the limited right to access the website for legitimate business review consistent with these Terms.

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09 Submitted Materials

If you submit inquiries, documents, integration details, feedback, proposals, or other materials, you represent that you are authorized to share them and that they do not violate any law or third-party obligation.

We may use submitted materials to review your request, communicate with you, assess compatibility, and support potential business engagement.

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10 Confidential and Pre-Release Materials

Certain materials made available by Synra, including sandbox credentials, product documentation, architecture notes, demo access, technical specifications, proposals, and pre-release features, may be confidential even if delivered electronically through the website or related channels.

You must not disclose or misuse such materials except as authorized by Synra.

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11 Security Reporting

If you discover a vulnerability, security weakness, or suspicious activity relating to Synra's website or services, you should report it responsibly to info@synra.in.

You must not exploit, publicly disclose, or expand testing of any suspected issue beyond what is reasonably necessary to report it in good faith.

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12 Third-Party Services

The website may reference or integrate third-party tools, software, data sources, or links.

Synra is not responsible for third-party content, services, terms, availability, or privacy practices.

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13 Disclaimers

The website and all related content are provided on an as is and as available basis, to the fullest extent permitted by law.

We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, and accuracy.

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14 Limitation of Liability

To the fullest extent permitted by law, Synra and its affiliates, officers, employees, directors, contractors, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of data, revenue, profits, goodwill, contracts, or business opportunity arising out of or related to the website or these Terms.

Where liability cannot be excluded, Synra's aggregate liability shall be limited to the minimum amount permitted under applicable law.

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15 Indemnity

You agree to indemnify and hold harmless Synra and its affiliates, directors, officers, employees, agents, and representatives from claims, losses, liabilities, damages, costs, and expenses arising out of your misuse of the website, breach of these Terms, unlawful conduct, or violation of third-party rights.

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16 Suspension and Termination

We may suspend, limit, or terminate access to the website, documentation, sandbox, APIs, or related materials at any time if we believe there is a violation of these Terms or a security, legal, technical, or compliance risk.

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17 Governing Law

These Terms are governed by the laws of India.

Subject to applicable law, the courts at Thane, Maharashtra shall have exclusive jurisdiction over disputes relating to these Terms or the website.

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18 Changes

We may update these Terms at any time by posting the revised version on the website.

Continued use after the effective date of revised Terms constitutes acceptance of the updated Terms.

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19 Contact

For legal or commercial questions, contact info@synra.in.

Synra
Synra Fintek Private LTD
Office Bldg. 404, Saptashree Guruprerna, Next to Gaondevi Temple, Thane West, Thane 400602
Email: info@synra.in
General Contact: info@synra.in
Security Reporting: info@synra.in